Application Support & Maintenance
• Corrective Maintenance
• Perfective Maintenance
• Adaptive Maintenance
• Preventive Maintenance
• Emergency Maintenance
Connect With Experts
Techimo’s SLA driven application support and maintenance services ensure a high performance platform for operating and managing your business applications. Our comprehensive set of frameworks, proven methodologies and domain expertise help enable our customers to achieve:
Our Application Maintenance Features enables customers
Application Maintenance Methodology & Key Phases
Pre- Transition
– Feasibility Study
– As in assessment
– Configure the right maintenance module for offshore
– Understand and document scope of work
– Understand and document key parameters for knowledge transfer
– Construct at team according to the platform in consideration
Transition
– Deploy offshore team and provide training
– Areas understanding where support is required for maintenance
– Initiating dry-runs and quality testing for benchmarking
– Enhance and stabilise support process
– Schedule and allocate work load
Cloud Data and Analytics
– Provide offshore maintenance and help desktop support
– Review and control
– Benchmark Performance
– Enhance coordination and changes to support process
Support
– Provide steady state support
– Updates
– Versioning
– End user support