CASE STUDY
Ongoing Website Design and Development Support for Indian Restaurant.
Objective:
To provide ongoing website design and development support for an Indian restaurant located in the heart of the city center, with a focus on providing an exceptional dining experience to customers and promoting the restaurant’s unique offerings.
Background:
The Indian restaurant, Namaste Delhi, opened its doors in July 2018, and has been positively impressing customers with its tapas-style dishes and contemporary approach to Indian cuisine. The restaurant prides itself on offering a unique dining experience and a skilfully blended range of tapas, all freshly prepared by experienced chefs.
Solution:
Our team was engaged to provide ongoing website design and development support for Namaste Delhi. We worked closely with the restaurant to understand their needs and tailor the website to meet them. Our team designed and developed a website that effectively communicates the restaurant’s mission, menu offerings, and services, as well as provides an easy way for customers to make reservations.
The website was designed with a modern and responsive layout, making it easy to navigate on any device. It includes sections for the restaurant’s menu, upcoming events, and a gallery showcasing the restaurant’s atmosphere and dishes.
We also optimized the website for search engines and provided support for tracking and reporting website performance.
The Results
The ongoing website design and development support provided by our team has helped Namaste Delhi to establish a strong online presence and attract new customers. The website’s modern and responsive design has made it easy for customers to access information about the restaurant and make reservations, which has led to an increase in website traffic and reservations.
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
Proven Track Record
Customer Satisfaction
We have completed
Average Answer Time