CASE STUDY
Ongoing Development Support for UK Based Food Industry Training Solutions Company.
Objective:
To provide ongoing development support for a UK-based food industry training solutions company that specializes in developing and delivering top-quality training solutions for the food industry for more than 25 years.
Background:
The UK-based food industry training solutions company has been providing top-quality training solutions for the food industry for more than 25 years. With clients ranging from start-ups and SME’s to some of the biggest names in the sector, the company provides food industry-specific training solutions that meet the needs of each organization through digital, traditional and blended methods. The company needed ongoing development support to ensure their website and digital training solutions remain up-to-date and engaging for users.
Solution:
Our team was engaged to provide ongoing development support for the food industry training solutions company. We worked closely with the company to understand their needs and tailor our support to meet them. Our team provided regular updates to the website, including new features and improvements to the design, as well as ensuring that the website remains up-to-date and secure.
We also provided technical support, troubleshooting any issues that arose and monitoring website performance to ensure it remained optimal. Additionally, we assisted the company in optimizing their website for search engines and improving the user experience.
We also provided ongoing development support for their digital training solutions, ensuring they remained up-to-date with the latest technologies and were engaging for users. We also provided support for tracking and reporting of training progress, and ensured compliance with industry standards.
The Results
The ongoing development support provided by our team has helped the UK-based food industry training solutions company to maintain a strong online presence. The regular updates and improvements to the website and digital training solutions have kept them current and engaging for users. The technical support and troubleshooting provided by our team ensured that the website and digital training solutions remained operational and provided a seamless user experience.
The optimization for search engines has helped the company to improve its visibility and attract more clients. The result is an increase in website traffic, and more sales generated for the business. The ongoing development support for their digital training solutions has ensured that they remained up-to-date with the latest technologies, engaging for users, and compliant with industry standards.
Overall, the ongoing development support provided by our team has helped the UK-based food industry training solutions company to establish a strong online presence, attract new clients, and improve its overall success. We are dedicated to continue this support to the client for the upcoming years as well.
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
Proven Track Record
Customer Satisfaction
We have completed
Average Answer Time
