CASE STUDY
Ongoing Support for Website Maintenance and Development for a North American Applied AI Companyss
Objective:
To provide ongoing support for website maintenance and development for a North American applied AI company to ensure their website remains up-to-date, secure and provides a seamless user experience.
Background:
The North American applied AI company specializes in providing advanced AI solutions to businesses across various industries. They needed a website that effectively communicates their services, showcases their expertise and makes it easy for potential clients to get in touch.
Solution:
Our team was engaged to provide ongoing website maintenance and development support for the company. We worked closely with the company to understand their needs and tailor our support to meet them. Our team provided regular updates to the website, including new features and improvements to the design, as well as ensuring that the website remains up-to-date and secure.
We also provided technical support, troubleshooting any issues that arose, and monitoring website performance to ensure it remained optimal. Additionally, we assisted the company in optimizing their website for search engines and improving the user experience.
The Results
The ongoing support provided by our team has helped the North American applied AI company to maintain a strong online presence. The regular updates and improvements to the website have kept it current and engaging for users. The technical support and troubleshooting provided by our team ensured that the website remained operational and provided a seamless user experience.
The optimization for search engines has helped the company to improve its visibility and attract more potential clients. The result is an increase in website traffic, and more leads generated for the company.
Overall, the ongoing support provided by our team has helped the North American applied AI company to establish a strong online presence, attract new clients and improve its overall success. We are dedicated to continue this support to the client for the upcoming years as well.
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
Proven Track Record
Customer Satisfaction
We have completed
Average Answer Time